w baji Privacy Policy

1 Scope & applicability

w baji (wbaji.biz) is genuinely committed to protecting user privacy. This Privacy Policy explains how we collect your personal information, what we use it for, how long we retain it, and how we keep it secure.

By using our website or mobile platform, you confirm your agreement to this privacy policy. We have prepared this policy especially for our valued players in Bangladesh, so every detail is easy to understand.

This Policy w bajiapplies to all services, platforms, and products. If you are under 18 years of age, you are kindly requested not to use our platform.

2 What information is collected

w baji Only the data genuinely needed to provide our services is collected. We never ask for anything unnecessary.

3 How We Collect Your Information

We collect information in several ways. Our goal is to keep you fully informed about each method.

• Directly provided: Information you provide directly when registering, logging in, or filling out a form.
• Automatically: Some information is collected automatically via cookies and log files while you use our site.
• From Third Parties: Certain information may be received from payment gateways or KYC verification providers.
• Public Sources: Where applicable, information may be verified against government databases or public records.

4 Purpose of data use

w baji Your information is used only for the legitimate purposes listed below. It is never used for any other purpose.

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To complete age and identity verification (KYC).
• To provide customer support services.
• To inform you of relevant promotions and bonus offers (with your consent).
• To promote responsible gaming and identify problematic betting patterns.
• To prevent money laundering and fraud.
• To comply with legal obligations.
• To improve platform quality and enhance the user experience.

5 Data Sharing Policy

w baji Your personal data is never sold. However, limited information may be shared with trusted partners in specific circumstances.

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC verification provider: Information may be shared with authorized verification agencies to confirm your identity.
• Legal authorities: We may be required to share information with government authorities in response to court orders or other legal obligations.
• Technology Partners: Limited technical information necessary to operate the platform may be shared with trusted technology partners.

6 Cookies & tracking technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and keep the platform secure.

• Essential cookies: These are essential for login sessions and site security. Disabling them may cause the site to function incorrectly.
• Functional cookies: Remembers your preferences and settings, such as language and layout.
• Analytics cookies: Helps us understand which pages are visited most and where issues may exist.
• Security Cookies: Used to detect and prevent suspicious activity.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

7 Data retention period

w baji Your data is not kept longer than necessary. However, certain information may be retained for a defined period to meet legal obligations and business requirements.

• Active account data: retained for as long as your account remains active.
• Closed account data: typically retained for up to 5 years from the date of closure.
• Financial transaction records: up to 7 years (as required by law).
• KYC documents: 5 years or as required by applicable law.
• Customer support communications: up to 3 years.

8 Your Rights

You have several important rights regarding your personal data that w baji respects.

To exercise any of these rights, please contact us support@wbaji.biz. We typically respond within 30 days.

9 Security Measures

w baji We use industry-leading security technology to protect your information. Our security team works 24/7 to keep your account safe.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Advanced firewalls and intrusion detection systems are in place to identify any unauthorized access to our systems.
• Regular third-party security audits are conducted.
• Two-factor authentication (2FA) is available for sensitive account activities.
• Data centers operate in secure environments and are backed up on a regular basis.

10 Privacy Policy updates

This privacy policy may be updated from time to time to reflect changes in our services or legal requirements. For any significant changes:

• You will be notified by email at least 15 days before any changes take effect.
• Any changes will be clearly announced on the website.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

11 Contact Us

For any questions, requests, or complaints regarding our privacy policy, please reach out to our dedicated team. We are always here to help.

To learn more, visit our Help Center View the page or FAQ Read.